Terms of Use

Welcome to PCNL Enterprises (“Company”, “We”, “Our”, “Us”). These Terms of Use (“Terms”) govern your access to and use of our retail services, including the provision of items/goods on credit, and our website/platform. By purchasing from us or using our Services, you (“Customer”, “You”) agree to comply with and be bound by these Terms, our Privacy Policy, and any additional terms displayed during your purchase or credit process. If you do not agree, please do not use our services.

1. Company Details

  • Name: PCNL Enterprises

  • Address: At post Supe, Tal Baramati, Dist Pune, 412204

  • Email: shri@pcnltech.com

2. Eligibility

You must be at least 18 years old and legally capable to enter contracts to purchase or avail credit from us. PCNL Enterprises reserves the right to refuse service or credit at its sole discretion.

3. Use of Services

  • You may buy goods or items from our retail shop by paying upfront or requesting a credit facility (buy now, pay later).

  • Credit is extended based on our internal policies, risk assessment, and at our discretion.

  • All purchases, whether on credit or upfront, are subject to stock availability and our pricing at the time of transaction.

4. Credit Facility

  • By availing items on credit, you agree to the repayment terms explained at the time of sale.

  • Repayments must be made as per the agreed schedule. Late payments may incur penalties, interest, or suspension of future credit facilities.

  • You will provide truthful and accurate information for identity verification and risk checks as required by law and company policy.

  • PCNL Enterprises reserves the right to recall outstanding dues, modify credit terms, or withdraw credit facility at any time, especially in case of late payment or default.

5. Privacy and Data Protection

We collect and use your personal information for processing sales, extending credit, ensuring repayments, and complying with legal or regulatory requirements. For more information, see our Privacy Policy. By using our services, you consent to our use of your data.

6. Limitation of Liability

  • All items are provided as per standard retail warranties, if any.

  • PCNL Enterprises is not liable for indirect, incidental, or consequential losses arising from the use of products or delay/denial of credit.

  • Risk of loss for products passes to you upon delivery.

7. Customer Responsibilities

You are responsible for:

  • Prompt payment of dues and charges as per agreed terms.

  • Providing valid identification and contact information.

  • Immediately notifying us of any unauthorized use of your information or suspicion of fraud.

8. Prohibited Uses

You agree not to:

  • Provide false information or impersonate another person

  • Use purchased items for illegal purposes

  • Attempt to access our services or data unlawfully

9. Modifications

PCNL Enterprises may update these Terms at any time. Updated Terms will be notified through our website, shop, or via email. Continued use of our services implies acceptance of revised Terms.

10. Governing Law

These Terms are governed by the laws of India. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

11. Grievance Redressal

For queries or complaints, contact:
Shrikant Digambar Panhale
PCNL Enterprises
At post Supe, Tal Baramati, Dist Pune, 412204
Email: shri@pcnltech.com

By transacting with us, you confirm that you have read, understood, and agree to these Terms of Use.